BE OUR GUEST
Would you like your pet to become a guest at ROVER RANCH ? We need to complete the following steps:
1. Paperwork- Please download the paperwork found below. Review and complete the forms. You may send them by e-mail or bring them with you when you visit. Please click on both "DOWNLOAD NOW" and fill out each document.
2. Visit Rover Ranch - You know your dog best. We want you to see if you think your dog would enjoy playing with our other guests. We will be available to answer your questions and spend a little time getting to know you and learn about your four legged family member. We schedule visits Saturday afternoon by appointment only. This visit is for People only. No dogs at the Pet Parent visit please.
3. Free Try Out Day - After completing the above mentioned steps, we are ready to meet our future guest. Your dog will get a free day to play at Rover Ranch. We usually schedule your dog's free play date when you visit us.
Please download each document. Total of two.
Once all the steps are complete, your dog is ready to stay and play at REDLANDS ROVER RANCH ! All guests must have a confirmed appointment for Daycare and Boarding. We can not accommodate WALK-INS.
CURBSIDE VALET - Schedule an appointment to drop off your dog. Texting works best. We send you a confirmation. When you arrive, please pull in the drive way and we will greet you at your car. If no one comes out to help you, please ring the black farm bell on the gate. Please do not use the front door. Thank You.
DROP OFF and PICK UP HOURS - Curbside Valet is available by appointment only. Monday-Friday 6:00 AM-10:00 AM and 3:00 PM-6:00PM. Saturday-Sunday 7:00AM-10:00AM and 3:00PM-6:00PM
WAG WAGON- Door to Door delivery service. Many of you have seen our vans in your neighborhood. Pick up and delivery service is available 5:30 AM - 9:00 AM and 4:00 PM -7:00 PM Monday- Friday. No Wag Wagon service on Saturday or Sunday. There is a $5.00 round trip fee for local areas. Redlands, Most of Yucaipa and Loma Linda. $10.00 for trips outside our local area.
POLICIES - ROVER RANCH hours our 6:00 AM-7:00 PM Week days 7:00 AM-6:00PM Weekends all calls/texts received after business hours will be returned the next day.
ROVER RANCH is unable to take PIT BULLS due to insurance constraints. We do accept other BULLY BREEDS
Dogs older than 6 months must be neutered or spayed .
It takes a little time to get everyone on the schedule. If you are a new client, we must complete the above steps before your dog becomes a guest. Please plan ahead so we can accommodate you.